Email & Senders
The Email & senders settings page allows administrators to configure reusable email senders for AskSenseOps. These senders can be used by Automation triggers and dashboard emails.
AskSenseOps supports SMTP servers, Microsoft Graph, and SendGrid as email providers. Sender credentials are encrypted at rest.
Accessing Email & Senders
- Sign in to AskSenseOps using an administrator account.
- Open Admin from the navigation sidebar.
- Select Email & senders under the System section.
Managing Email Senders
The Senders section displays the configured email senders.
Select Add sender to create a new email sender. If no senders have been configured, the page displays a message prompting you to add one.
Adding an Email Sender
Select Add sender to open the New email sender form.
Basic Information
Configure the following fields:
| Field | Description |
|---|---|
| Name | Enter a name to identify the sender configuration. |
| Provider | Select the email delivery provider. This field is required. |
| From address | Specify the email address used as the sender. |
| Allowed recipient domains | Specify the recipient domains permitted for this sender. |
The Provider field offers SMTP server, Microsoft Graph, and SendGrid. The fields displayed in the form depend on the selected provider.
The Allowed recipient domains field can be used to control which recipient domains are permitted. Use the format indicated by the field's placeholder.
Configuring an SMTP Server
When SMTP server is selected as the provider, configure the SMTP server details.
| Field | Description |
|---|---|
| SMTP host | Enter the hostname of the SMTP server. |
| Port | Enter the SMTP server port. The default shown is 587. |
| Encryption | Select the required encryption method. The default shown is STARTTLS (587). |
| Verify TLS certificate | Enable or disable TLS certificate verification. |
| Username | Enter the username used to authenticate with the SMTP server. |
| App password | Enter the application password or credential required by the SMTP server. |
Provide the SMTP host, port, encryption method, and authentication details required by your email service.
Testing the Connection
Select Test connection to test the configured email server settings before saving the sender.
If the connection test fails, verify the server hostname, port, encryption settings, username, password, and network accessibility.
Saving the Sender
After entering the required details, select Save to save the email sender configuration.
Using Configured Senders
Configured senders can be reused by Automation triggers and dashboard emails. Create a sender for each required email configuration so it can be selected for the relevant email workflow.